array:23 [
  "pii" => "S1578219021002079"
  "issn" => "15782190"
  "doi" => "10.1016/j.adengl.2021.07.007"
  "estado" => "S300"
  "fechaPublicacion" => "2021-10-01"
  "aid" => "2648"
  "copyrightAnyo" => "2021"
  "documento" => "article"
  "crossmark" => 1
  "licencia" => "http://creativecommons.org/licenses/by-nc-nd/4.0/"
  "subdocumento" => "sco"
  "cita" => "Actas Dermosifiliogr. 2021;112:779-80"
  "abierto" => array:3 [
    "ES" => true
    "ES2" => true
    "LATM" => true
  ]
  "gratuito" => true
  "lecturas" => array:1 [
    "total" => 0
  ]
  "Traduccion" => array:1 [
    "es" => array:20 [
      "pii" => "S0001731021001666"
      "issn" => "00017310"
      "doi" => "10.1016/j.ad.2021.01.005"
      "estado" => "S300"
      "fechaPublicacion" => "2021-10-01"
      "aid" => "2648"
      "copyright" => "AEDV"
      "documento" => "article"
      "crossmark" => 1
      "licencia" => "http://creativecommons.org/licenses/by-nc-nd/4.0/"
      "subdocumento" => "sco"
      "cita" => "Actas Dermosifiliogr. 2021;112:779-80"
      "abierto" => array:3 [
        "ES" => true
        "ES2" => true
        "LATM" => true
      ]
      "gratuito" => true
      "lecturas" => array:1 [
        "total" => 0
      ]
      "es" => array:10 [
        "idiomaDefecto" => true
        "cabecera" => "<span class="elsevierStyleTextfn">Art&#237;culo de opini&#243;n</span>"
        "titulo" => "La comunicaci&#243;n con el paciente migrante&#58; &#191;asignatura pendiente&#63;"
        "tienePdf" => "es"
        "tieneTextoCompleto" => "es"
        "paginas" => array:1 [
          0 => array:2 [
            "paginaInicial" => "779"
            "paginaFinal" => "780"
          ]
        ]
        "titulosAlternativos" => array:1 [
          "en" => array:1 [
            "titulo" => "Communicating with Migrant Patients&#58; An Unsolved Problem&#63;"
          ]
        ]
        "contieneTextoCompleto" => array:1 [
          "es" => true
        ]
        "contienePdf" => array:1 [
          "es" => true
        ]
        "autores" => array:1 [
          0 => array:2 [
            "autoresLista" => "R&#46;M&#46; D&#237;az-D&#237;az, M&#46;M&#46; Alcalde Alonso"
            "autores" => array:2 [
              0 => array:2 [
                "nombre" => "R&#46;M&#46;"
                "apellidos" => "D&#237;az-D&#237;az"
              ]
              1 => array:2 [
                "nombre" => "M&#46;M&#46;"
                "apellidos" => "Alcalde Alonso"
              ]
            ]
          ]
        ]
      ]
      "idiomaDefecto" => "es"
      "Traduccion" => array:1 [
        "en" => array:9 [
          "pii" => "S1578219021002079"
          "doi" => "10.1016/j.adengl.2021.07.007"
          "estado" => "S300"
          "subdocumento" => ""
          "abierto" => array:3 [
            "ES" => true
            "ES2" => true
            "LATM" => true
          ]
          "gratuito" => true
          "lecturas" => array:1 [
            "total" => 0
          ]
          "idiomaDefecto" => "en"
          "EPUB" => "https://multimedia.elsevier.es/PublicationsMultimediaV1/item/epub/S1578219021002079?idApp=UINPBA000044"
        ]
      ]
      "EPUB" => "https://multimedia.elsevier.es/PublicationsMultimediaV1/item/epub/S0001731021001666?idApp=UINPBA000044"
      "url" => "/00017310/0000011200000009/v1_202110020514/S0001731021001666/v1_202110020514/es/main.assets"
    ]
  ]
  "itemSiguiente" => array:19 [
    "pii" => "S1578219021002122"
    "issn" => "15782190"
    "doi" => "10.1016/j.adengl.2021.07.012"
    "estado" => "S300"
    "fechaPublicacion" => "2021-10-01"
    "aid" => "2658"
    "documento" => "article"
    "crossmark" => 1
    "licencia" => "http://creativecommons.org/licenses/by-nc-nd/4.0/"
    "subdocumento" => "fla"
    "cita" => "Actas Dermosifiliogr. 2021;112:781-93"
    "abierto" => array:3 [
      "ES" => true
      "ES2" => true
      "LATM" => true
    ]
    "gratuito" => true
    "lecturas" => array:1 [
      "total" => 0
    ]
    "en" => array:13 [
      "idiomaDefecto" => true
      "cabecera" => "<span class="elsevierStyleTextfn">Original Article</span>"
      "titulo" => "Epidermolysis Bullosa in Spain&#58; Observational Study of a Cohort of Patients Treated in a National Referral Center"
      "tienePdf" => "en"
      "tieneTextoCompleto" => "en"
      "tieneResumen" => array:2 [
        0 => "en"
        1 => "es"
      ]
      "paginas" => array:1 [
        0 => array:2 [
          "paginaInicial" => "781"
          "paginaFinal" => "793"
        ]
      ]
      "titulosAlternativos" => array:1 [
        "es" => array:1 [
          "titulo" => "Epiderm&#243;lisis bullosa en Espa&#241;a&#58; Estudio observacional de una cohorte de pacientes atendidos en un centro de referencia nacional"
        ]
      ]
      "contieneResumen" => array:2 [
        "en" => true
        "es" => true
      ]
      "contieneTextoCompleto" => array:1 [
        "en" => true
      ]
      "contienePdf" => array:1 [
        "en" => true
      ]
      "resumenGrafico" => array:2 [
        "original" => 0
        "multimedia" => array:8 [
          "identificador" => "fig0010"
          "etiqueta" => "Figure 2"
          "tipo" => "MULTIMEDIAFIGURA"
          "mostrarFloat" => true
          "mostrarDisplay" => false
          "figura" => array:1 [
            0 => array:4 [
              "imagen" => "gr2.jpeg"
              "Alto" => 1643
              "Ancho" => 1500
              "Tamanyo" => 395385
            ]
          ]
          "detalles" => array:1 [
            0 => array:3 [
              "identificador" => "at0010"
              "detalle" => "Figure "
              "rol" => "short"
            ]
          ]
          "descripcion" => array:1 [
            "en" => "<p id="spar0010" class="elsevierStyleSimplePara elsevierViewall">Extracutaneous complications in patients with RDEB&#46; A&#44; Patient with a local skin superinfection&#46; B&#44; Pseudosyndactyly on feet&#46; C&#44; SCC on the knee of a patient with RDEB&#46; D&#44; Fluorescein-positive ulcer on the corneal epithelium&#46; RDEB refers to recessive dystrophic epidermolysis bullosa&#59; SCC&#44; squamous cell carcinoma&#46;</p>"
          ]
        ]
      ]
      "autores" => array:1 [
        0 => array:2 [
          "autoresLista" => "R&#46; Maseda Pedrero, L&#46; Quintana Castanedo, I&#46; P&#233;rez Conde, M&#46; Jim&#233;nez Gonz&#225;lez, M&#46;J&#46; Esc&#225;mez Toledano, R&#46; de Lucas Laguna"
          "autores" => array:6 [
            0 => array:2 [
              "nombre" => "R&#46;"
              "apellidos" => "Maseda Pedrero"
            ]
            1 => array:2 [
              "nombre" => "L&#46;"
              "apellidos" => "Quintana Castanedo"
            ]
            2 => array:2 [
              "nombre" => "I&#46;"
              "apellidos" => "P&#233;rez Conde"
            ]
            3 => array:2 [
              "nombre" => "M&#46;"
              "apellidos" => "Jim&#233;nez Gonz&#225;lez"
            ]
            4 => array:2 [
              "nombre" => "M&#46;J&#46;"
              "apellidos" => "Esc&#225;mez Toledano"
            ]
            5 => array:2 [
              "nombre" => "R&#46;"
              "apellidos" => "de Lucas Laguna"
            ]
          ]
        ]
      ]
    ]
    "idiomaDefecto" => "en"
    "Traduccion" => array:1 [
      "es" => array:9 [
        "pii" => "S0001731021001769"
        "doi" => "10.1016/j.ad.2021.04.006"
        "estado" => "S300"
        "subdocumento" => ""
        "abierto" => array:3 [
          "ES" => true
          "ES2" => true
          "LATM" => true
        ]
        "gratuito" => true
        "lecturas" => array:1 [
          "total" => 0
        ]
        "idiomaDefecto" => "es"
        "EPUB" => "https://multimedia.elsevier.es/PublicationsMultimediaV1/item/epub/S0001731021001769?idApp=UINPBA000044"
      ]
    ]
    "EPUB" => "https://multimedia.elsevier.es/PublicationsMultimediaV1/item/epub/S1578219021002122?idApp=UINPBA000044"
    "url" => "/15782190/0000011200000009/v1_202110091021/S1578219021002122/v1_202110091021/en/main.assets"
  ]
  "en" => array:14 [
    "idiomaDefecto" => true
    "cabecera" => "<span class="elsevierStyleTextfn">Opinion Article</span>"
    "titulo" => "Communicating With Migrant Patients&#58; An Unsolved Problem&#63;"
    "tieneTextoCompleto" => true
    "paginas" => array:1 [
      0 => array:2 [
        "paginaInicial" => "779"
        "paginaFinal" => "780"
      ]
    ]
    "autores" => array:1 [
      0 => array:4 [
        "autoresLista" => "R&#46;M&#46; D&#237;az-D&#237;az, M&#46;M&#46; Alcalde Alonso"
        "autores" => array:2 [
          0 => array:4 [
            "nombre" => "R&#46;M&#46;"
            "apellidos" => "D&#237;az-D&#237;az"
            "email" => array:1 [
              0 => "rmaria.diaz@salud.madrid.org"
            ]
            "referencia" => array:2 [
              0 => array:2 [
                "etiqueta" => "<span class="elsevierStyleSup">a</span>"
                "identificador" => "aff0005"
              ]
              1 => array:2 [
                "etiqueta" => "&#42;"
                "identificador" => "cor0005"
              ]
            ]
          ]
          1 => array:3 [
            "nombre" => "M&#46;M&#46;"
            "apellidos" => "Alcalde Alonso"
            "referencia" => array:1 [
              0 => array:2 [
                "etiqueta" => "<span class="elsevierStyleSup">b</span>"
                "identificador" => "aff0010"
              ]
            ]
          ]
        ]
        "afiliaciones" => array:2 [
          0 => array:3 [
            "entidad" => "Secci&#243;n de Dermatolog&#237;a&#44; Hospital Universitario Infanta Sof&#237;a&#44; San Sebasti&#225;n de los Reyes&#44; Madrid&#44; Spain"
            "etiqueta" => "a"
            "identificador" => "aff0005"
          ]
          1 => array:3 [
            "entidad" => "UGC de Dermatolog&#237;a M&#233;dico-Quir&#250;rgica y Venereolog&#237;a&#44; Complejo Hospitalario Torrec&#225;rdenas&#44; Almer&#237;a&#44; Spain"
            "etiqueta" => "b"
            "identificador" => "aff0010"
          ]
        ]
        "correspondencia" => array:1 [
          0 => array:3 [
            "identificador" => "cor0005"
            "etiqueta" => "&#8270;"
            "correspondencia" => "Corresponding author&#46;"
          ]
        ]
      ]
    ]
    "titulosAlternativos" => array:1 [
      "es" => array:1 [
        "titulo" => "La comunicaci&#243;n con el paciente migrante&#58; &#191;asignatura pendiente&#63;"
      ]
    ]
    "textoCompleto" => "<span class="elsevierStyleSections"><p id="par0005" class="elsevierStylePara elsevierViewall">Although human communication is our main means of organizing a society&#44; it also presents us with major problems today&#46;<a class="elsevierStyleCrossRef" href="#bib0005"><span class="elsevierStyleSup">1</span></a></p><p id="par0010" class="elsevierStylePara elsevierViewall">Physician-to-patient communication is one of the most important skills health professionals must acquire during training&#44;<a class="elsevierStyleCrossRefs" href="#bib0010"><span class="elsevierStyleSup">2&#44;3</span></a> yet doctors have been shown to be very poor communicators&#46;<a class="elsevierStyleCrossRef" href="#bib0020"><span class="elsevierStyleSup">4</span></a></p><p id="par0015" class="elsevierStylePara elsevierViewall">Net population growth in Spain in recent years has mainly been due to immigration&#44; which has risen gradually to maintain a positive net migration rate &#40;immigrants &#8211; emigrants&#41;&#46; Meanwhile&#44; the vegetative balance &#40;between births and deaths&#41; continues to be negative&#46; The Spanish Statistical Office &#40;Institute Nacional de Estad&#237;stica&#41; reported that as of January 1&#44; 2020&#44; 11&#46;06&#37; of residents were noncitizens&#46; The proportion is notably higher in some areas&#46;</p><p id="par0020" class="elsevierStylePara elsevierViewall">One consequence is an increased demand for health care from patients from cultures other than Spain&#8217;s&#46;<a class="elsevierStyleCrossRef" href="#bib0025"><span class="elsevierStyleSup">5</span></a> A patient&#8217;s culture affects lifestyle&#44; perception of disease&#44; and what is expected and required of a health care system&#46;<a class="elsevierStyleCrossRefs" href="#bib0030"><span class="elsevierStyleSup">6&#44;7</span></a></p><p id="par0025" class="elsevierStylePara elsevierViewall">It is important to remember that health care for migrants is not equivalent to medicine centered on rare parasitic and viral diseases&#46; Rather&#44; it is medical care for men and women who have left one health system behind without abandoning it entirely&#44; migrants who have acquired a new system they do not yet understand&#59; the 2 systems differ in how they express suffering and how they conceptualize disease&#44; pain&#44; death&#44; and the medical act&#46;<a class="elsevierStyleCrossRef" href="#bib0040"><span class="elsevierStyleSup">8</span></a></p><p id="par0030" class="elsevierStylePara elsevierViewall">When physician and patient fail to communicate&#44; quality of care can be seriously harmed&#44;<a class="elsevierStyleCrossRef" href="#bib0045"><span class="elsevierStyleSup">9</span></a> making it difficult to comply with the principles of medical ethics&#46;<a class="elsevierStyleCrossRef" href="#bib0050"><span class="elsevierStyleSup">10</span></a></p><p id="par0035" class="elsevierStylePara elsevierViewall">One study carried out in a Spanish primary care setting showed that although language is the first obstacle to overcome when communicating with migrant patients &#8211; and is one that often interferes with identifying symptoms &#8211; additional problems can be introduced by &#8220;mediators&#8221; &#40;family&#44; friends&#44; neighbors&#44; etc&#46;&#41;<a class="elsevierStyleCrossRef" href="#bib0055"><span class="elsevierStyleSup">11</span></a> because of the varying notions of disease at work in different ethnic groups&#46;<a class="elsevierStyleCrossRef" href="#bib0060"><span class="elsevierStyleSup">12</span></a></p><p id="par0040" class="elsevierStylePara elsevierViewall">For use in such contexts&#44; the figure of &#8220;intercultural mediator&#8221; was developed&#46; This figure belongs to the patient&#8217;s culture&#44; is recognized as such&#44; and is able to negotiate between the 2 cultures&#46;<a class="elsevierStyleCrossRefs" href="#bib0065"><span class="elsevierStyleSup">13&#44;14</span></a> We must not forget&#44; however&#44; that the mediator is a third party who may also potentially interpret and transmit information incorrectly&#46;</p><p id="par0045" class="elsevierStylePara elsevierViewall">Thus&#44; we agree with other authors that language is not the sole problem in communication&#46;<a class="elsevierStyleCrossRef" href="#bib0075"><span class="elsevierStyleSup">15</span></a> Several others are in play&#46; Some are patient-related&#46; Examples are marginalization&#44; an uncertain legal status&#44; the migratory duel between cultures&#44; lack of understanding of how the health system works&#44; less continuity of care due to family or socioeconomic problems&#44; and lower awareness of health campaigns carried out in a language different from the patient&#8217;s native one&#46;</p><p id="par0050" class="elsevierStylePara elsevierViewall">We also believe there are health care staff-related factors&#46; Staff&#44; who are under pressure from high caseloads&#44; must make an extra effort with migrant patients in the short time that is available&#44; sometimes making verbal communication more difficult and diminishing nonverbal communication&#46; In this situation&#44; patients can become victims of prejudice or disrespect if they are labeled &#8220;difficult&#46;&#8221; The health caregiver may fail to perceive the feedback required to confirm whether professional and affective acts are effective or not&#46;</p><p id="par0055" class="elsevierStylePara elsevierViewall">A literal translation of what the patient explains seems to be inadequate for overcoming communication obstacles&#46;<a class="elsevierStyleCrossRef" href="#bib0030"><span class="elsevierStyleSup">6</span></a></p><p id="par0060" class="elsevierStylePara elsevierViewall">One reason lies in the difficulty of establishing equivalents between languages&#44; or failing to appreciate subtle differences in meaning whereby concepts can become lost in translation&#46; Another lies in the additive effect of grammatical artifacts that occur when each of the interlocutors uses a language with structural differences&#44; or when they communicate in a shared language they may speak and understand only imperfectly&#46; Morphology and syntax that are transferred may then introduce confusion&#46; An example is the statement&#47;question &#8220;You haven&#8217;t been taking your tablets&#63;&#8221; &#40;&#191;<span class="elsevierStyleItalic">No ha tomado las pastillas</span>&#63;&#41; &#8212; to which an English speaker wishing to confirm that this negative construction is correct&#44; would answer &#8220;no&#44;&#8221; whereas the Spanish speaker would reply <span class="elsevierStyleItalic">s&#237;</span>&#44; and so there develops a situation in which &#8220;no&#8221; can convey &#8220;yes&#8221; &#40;and vice versa&#41; to a listener&#46; In addition to telephone or in-person interpretation services and the previously mentioned intercultural mediators&#44; graphic communication tools have been developed to depict concepts&#44; accompanied by labels in different languages&#46;<a class="elsevierStyleCrossRef" href="#bib0080"><span class="elsevierStyleSup">16</span></a></p><p id="par0065" class="elsevierStylePara elsevierViewall">Finally&#44; we summarize some of the recommendations to bear in mind when communicating with migrant patients<a class="elsevierStyleCrossRefs" href="#bib0085"><span class="elsevierStyleSup">17&#44;18</span></a>&#58;<ul class="elsevierStyleList" id="lis0005"><li class="elsevierStyleListItem" id="lsti0005"><span class="elsevierStyleLabel">1</span><p id="par0070" class="elsevierStylePara elsevierViewall">Acquire knowledge of features of the patient&#8217;s culture &#40;transcultural medicine&#41;&#46;</p></li><li class="elsevierStyleListItem" id="lsti0010"><span class="elsevierStyleLabel">2</span><p id="par0075" class="elsevierStylePara elsevierViewall">Avoid obstacles such as interruptions&#44; noise&#44; parallel conversations&#44; or the use of specialized terminology&#46;</p></li><li class="elsevierStyleListItem" id="lsti0015"><span class="elsevierStyleLabel">3</span><p id="par0080" class="elsevierStylePara elsevierViewall">Facilitate communication&#58; recognize the presence of the interpreter and maintain a triangular position with respect to him or her and the patient&#46; Address the patient&#44; speak slowly and clearly to express a concrete message&#44; and reinforce the patient&#8217;s understanding&#46;</p></li><li class="elsevierStyleListItem" id="lsti0020"><span class="elsevierStyleLabel">4</span><p id="par0085" class="elsevierStylePara elsevierViewall">Use multilingual pictograms and graphic aids in different languages&#46;</p></li><li class="elsevierStyleListItem" id="lsti0025"><span class="elsevierStyleLabel">5</span><p id="par0090" class="elsevierStylePara elsevierViewall">Express empathy throughout the communication process&#46;</p></li></ul></p><span id="sec0005" class="elsevierStyleSection elsevierViewall"><span class="elsevierStyleSectionTitle" id="sect0005">Funding</span><p id="par0095" class="elsevierStylePara elsevierViewall">This paper received no type of funding&#46;</p></span></span>"
    "textoCompletoSecciones" => array:1 [
      "secciones" => array:2 [
        0 => array:2 [
          "identificador" => "sec0005"
          "titulo" => "Funding"
        ]
        1 => array:1 [
          "titulo" => "References"
        ]
      ]
    ]
    "pdfFichero" => "main.pdf"
    "tienePdf" => true
    "PalabrasClave" => array:1 [
      "en" => array:1 [
        0 => array:3 [
          "clase" => "keyword"
          "identificador" => "xpalclavsec1427043"
          "palabras" => array:2 [
            0 => "Communication"
            1 => "Emigrant"
          ]
        ]
      ]
    ]
    "NotaPie" => array:1 [
      0 => array:2 [
        "etiqueta" => "&#9734;"
        "nota" => "<p class="elsevierStyleNotepara" id="npar0005">Please cite this article as&#58; D&#237;az-D&#237;az RM&#44; Alcalde Alonso MM&#46; La comunicaci&#243;n con el paciente migrante&#58; &#191;asignatura pendiente&#63; Actas Dermosifiliogr&#46; 2021&#59;112&#58;779&#8211;780&#46;</p>"
      ]
    ]
    "bibliografia" => array:2 [
      "titulo" => "References"
      "seccion" => array:1 [
        0 => array:2 [
          "identificador" => "bibs0005"
          "bibliografiaReferencia" => array:18 [
            0 => array:3 [
              "identificador" => "bib0005"
              "etiqueta" => "1"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "La ruptura comunicativa en el &#225;mbito de la Medicina"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:2 [
                            0 => "E&#46; Hern&#225;ndez S&#225;nchez"
                            1 => "I&#46; L&#243;pez Mart&#237;nez"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:2 [
                    0 => array:1 [
                      "Revista" => array:5 [
                        "tituloSerie" => "Rev Invest Ling&#252;&#237;st"
                        "fecha" => "2003"
                        "volumen" => "6"
                        "paginaInicial" => "29"
                        "paginaFinal" => "42"
                      ]
                    ]
                    1 => array:1 [
                      "WWW" => array:1 [
                        "link" => "https&#58;&#47;&#47;revistas&#46;um&#46;es&#47;ril&#47;article&#47;view&#47;5761"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            1 => array:3 [
              "identificador" => "bib0010"
              "etiqueta" => "2"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Percepci&#243;n de las dificultades en la atenci&#243;n sanitaria al inmigrante econ&#243;mico en medicina de familia"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:5 [
                            0 => "M&#46; Esteva"
                            1 => "S&#46; Cabrera"
                            2 => "D&#46; Reart&#237;nez"
                            3 => "A&#46; D&#237;az"
                            4 => "S&#46; March"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:2 [
                      "doi" => "10.1157/13085348"
                      "Revista" => array:6 [
                        "tituloSerie" => "Aten Primaria"
                        "fecha" => "2006"
                        "volumen" => "37"
                        "paginaInicial" => "154"
                        "paginaFinal" => "159"
                        "link" => array:1 [
                          0 => array:2 [
                            "url" => "https://www.ncbi.nlm.nih.gov/pubmed/16527136"
                            "web" => "Medline"
                          ]
                        ]
                      ]
                    ]
                  ]
                ]
              ]
            ]
            2 => array:3 [
              "identificador" => "bib0015"
              "etiqueta" => "3"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Face-to-face communication between patients and family physicians in Canada&#58; a scoping review"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:4 [
                            0 => "A&#46; Armas"
                            1 => "S&#46;B&#46; Meyer"
                            2 => "K&#46;K&#46; Corbett"
                            3 => "A&#46;R&#46; Pearce"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:2 [
                    0 => array:2 [
                      "doi" => "10.1016/j.pec.2017.11.008"
                      "Revista" => array:6 [
                        "tituloSerie" => "Patient Educ Couns"
                        "fecha" => "2018"
                        "volumen" => "101"
                        "paginaInicial" => "789"
                        "paginaFinal" => "803"
                        "link" => array:1 [
                          0 => array:2 [
                            "url" => "https://www.ncbi.nlm.nih.gov/pubmed/29173960"
                            "web" => "Medline"
                          ]
                        ]
                      ]
                    ]
                    1 => array:2 [
                      "doi" => "10.1016/j.pec.2017.11.008"
                      "WWW" => array:1 [
                        "link" => "https&#58;&#47;&#47;doi&#46;org&#47;10&#46;1016&#47;j&#46;pec&#46;2017&#46;11&#46;00"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            3 => array:3 [
              "identificador" => "bib0020"
              "etiqueta" => "4"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Necesidades de los profesionales de salud en la atenci&#243;n a la poblaci&#243;n emigrante"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:4 [
                            0 => "M&#46;L&#46; V&#225;zquez Navarrete"
                            1 => "R&#46; Terraza N&#250;&#241;ez"
                            2 => "I&#46; Vargas Lorenzo"
                            3 => "T&#46; Lizana Alcazo"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:2 [
                      "doi" => "10.1016/j.gaceta.2008.10.008"
                      "Revista" => array:6 [
                        "tituloSerie" => "Gac Sanit"
                        "fecha" => "2009"
                        "volumen" => "23"
                        "paginaInicial" => "396"
                        "paginaFinal" => "402"
                        "link" => array:1 [
                          0 => array:2 [
                            "url" => "https://www.ncbi.nlm.nih.gov/pubmed/19269063"
                            "web" => "Medline"
                          ]
                        ]
                      ]
                    ]
                  ]
                ]
              ]
            ]
            4 => array:3 [
              "identificador" => "bib0025"
              "etiqueta" => "5"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Patolog&#237;as prevalentes en pacientes de etnia china"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:1 [
                            0 => "D&#46; Ly Pen"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:1 [
                      "Revista" => array:5 [
                        "tituloSerie" => "Medifam"
                        "fecha" => "2001"
                        "volumen" => "11"
                        "paginaInicial" => "390"
                        "paginaFinal" => "398"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            5 => array:3 [
              "identificador" => "bib0030"
              "etiqueta" => "6"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Estrategias para superar las barreras idiom&#225;ticas entre el personal de salud-usuario de servicios de salud p&#250;blica en Espa&#241;a&#44; Estados Unidos y M&#233;xico"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:1 [
                            0 => "M&#46; Figueroa-Saavedra"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:1 [
                      "Revista" => array:4 [
                        "tituloSerie" => "Comun Soc &#91;online&#93;"
                        "fecha" => "2009"
                        "paginaInicial" => "149"
                        "paginaFinal" => "175"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            6 => array:3 [
              "identificador" => "bib0035"
              "etiqueta" => "7"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Cultural competence for the 21st century dermatologist practicing in the United States"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:6 [
                            0 => "J&#46; McKesey"
                            1 => "T&#46;G&#46; Berger"
                            2 => "H&#46;W&#46; Lim"
                            3 => "A&#46;J&#46; McMichael"
                            4 => "A&#46; Torres"
                            5 => "A&#46;G&#46; Pandya"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:2 [
                      "doi" => "10.1016/j.jaad.2017.07.057"
                      "Revista" => array:6 [
                        "tituloSerie" => "J Am Acad Dermatol"
                        "fecha" => "2017"
                        "volumen" => "77"
                        "paginaInicial" => "1159"
                        "paginaFinal" => "1169"
                        "link" => array:1 [
                          0 => array:2 [
                            "url" => "https://www.ncbi.nlm.nih.gov/pubmed/28964536"
                            "web" => "Medline"
                          ]
                        ]
                      ]
                    ]
                  ]
                ]
              ]
            ]
            7 => array:3 [
              "identificador" => "bib0040"
              "etiqueta" => "8"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "El inmigrante en la consulta de atenci&#243;n primaria"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:2 [
                            0 => "C&#46; Fuertes"
                            1 => "M&#46;A&#46; Martin Laso"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:1 [
                      "Revista" => array:5 [
                        "tituloSerie" => "An Sist Sanit Navr &#91;online&#93;"
                        "fecha" => "2006"
                        "volumen" => "29"
                        "paginaInicial" => "9"
                        "paginaFinal" => "25"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            8 => array:3 [
              "identificador" => "bib0045"
              "etiqueta" => "9"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Refugees&#8217; experiences of healthcare in the host country&#58; a scoping review"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:2 [
                            0 => "E&#46; Mangrio"
                            1 => "K&#46; Sj&#246;gren Forss"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:2 [
                      "doi" => "10.1186/s12913-017-2731-0"
                      "Revista" => array:4 [
                        "tituloSerie" => "BMC Health Serv Res"
                        "fecha" => "2017"
                        "volumen" => "17"
                        "link" => array:1 [
                          0 => array:2 [
                            "url" => "https://www.ncbi.nlm.nih.gov/pubmed/28335823"
                            "web" => "Medline"
                          ]
                        ]
                      ]
                    ]
                  ]
                ]
              ]
            ]
            9 => array:3 [
              "identificador" => "bib0050"
              "etiqueta" => "10"
              "referencia" => array:1 [
                0 => array:1 [
                  "referenciaCompleta" => "Gr&#224;cia Sol&#233; L&#44; Bou M&#237;as C&#46; Lenguas&#44; inmigraci&#243;n y comunicaci&#243;n en los centros de salud&#46; En&#58; Beatriz Gallardo&#44; Carlos Hern&#225;ndez y Ver&#243;nica Moreno &#40;Eds&#41;&#58; Ling&#252;&#237;stica cl&#237;nica y neuropsicolog&#237;a cognitiva&#46; Actas del Primer Congreso Nacional de Ling&#252;&#237;stica Cl&#237;nica&#46; Vol 3&#46; Ling&#252;&#237;stica interaccional en &#225;mbitos de salud&#44; coord&#46; B&#46; Gallardo y E&#46; Serra&#46; Valencia&#58; Universitat&#44; pp&#46; 60&#8211;82&#46; ISBN&#58; 84-370-6576-3&#46;"
                ]
              ]
            ]
            10 => array:3 [
              "identificador" => "bib0055"
              "etiqueta" => "11"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Percepci&#243;n y experiencias en el acceso y el uso de los servicios sanitarios en poblaci&#243;n inmigrante"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:4 [
                            0 => "P&#46; Bas-Sarmiento"
                            1 => "M&#46; Fern&#225;ndez-Guti&#233;rrez"
                            2 => "M&#46;J&#46; Albar-Mar&#237;n"
                            3 => "M&#46; Garc&#237;a-Ram&#237;rez"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:2 [
                      "doi" => "10.1016/j.gaceta.2015.03.008"
                      "Revista" => array:6 [
                        "tituloSerie" => "Gac Sanit"
                        "fecha" => "2015"
                        "volumen" => "29"
                        "paginaInicial" => "244"
                        "paginaFinal" => "251"
                        "link" => array:1 [
                          0 => array:2 [
                            "url" => "https://www.ncbi.nlm.nih.gov/pubmed/25977136"
                            "web" => "Medline"
                          ]
                        ]
                      ]
                    ]
                  ]
                ]
              ]
            ]
            11 => array:3 [
              "identificador" => "bib0060"
              "etiqueta" => "12"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "La influencia en dermatolog&#237;a de las pr&#225;cticas culturales de la poblaci&#243;n migrante"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:2 [
                            0 => "M&#46;P&#46; Albares"
                            1 => "I&#46; belinch&#243;n"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:2 [
                      "doi" => "10.1016/j.adengl.2012.07.019"
                      "Revista" => array:6 [
                        "tituloSerie" => "Actas Dermosifiliogr"
                        "fecha" => "2012"
                        "volumen" => "103"
                        "paginaInicial" => "849"
                        "paginaFinal" => "852"
                        "link" => array:1 [
                          0 => array:2 [
                            "url" => "https://www.ncbi.nlm.nih.gov/pubmed/23157917"
                            "web" => "Medline"
                          ]
                        ]
                      ]
                    ]
                  ]
                ]
              ]
            ]
            12 => array:3 [
              "identificador" => "bib0065"
              "etiqueta" => "13"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Investigaci&#243;n educativa y salud transcultural en contextos multiculturales"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:5 [
                            0 => "A&#46;J&#46; Gonz&#225;lez Jim&#233;nez"
                            1 => "M&#46;J&#46; L&#243;pez-Mart&#237;nez"
                            2 => "R&#46;M&#46; Zapata Boluda"
                            3 => "V&#46;C&#46; Cala"
                            4 => "R&#46; Dalouh"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:1 [
                      "Libro" => array:2 [
                        "fecha" => "2016"
                        "editorial" => "Ebook&#44; Universidad de Almer&#237;a"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            13 => array:3 [
              "identificador" => "bib0070"
              "etiqueta" => "14"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Estudio comparativo del papel del int&#233;rprete en hospitales p&#250;blicos y privados de la provincia de Alicante&#46; Trabajo Fin de Grado"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:1 [
                            0 => "R&#46; Cerd&#225;n Reina"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:1 [
                      "WWW" => array:2 [
                        "link" => "http&#58;&#47;&#47;hdl&#46;handle&#46;net&#47;10045&#47;62007"
                        "fecha" => "2014"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            14 => array:3 [
              "identificador" => "bib0075"
              "etiqueta" => "15"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Barreras comunicativas en la atenci&#243;n sanitaria a la poblaci&#243;n inmigrante"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:6 [
                            0 => "P&#46; Rom&#225;n- L&#243;pez"
                            1 => "M&#46;M&#46; Palanca-Cruz"
                            2 => "A&#46; Garc&#237;a-Vergara"
                            3 => "F&#46;J&#46; Rom&#225;n-L&#243;pez"
                            4 => "S&#46; Rubio-Carrillo"
                            5 => "A&#46; Algarte-l&#243;pez"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:1 [
                      "Revista" => array:5 [
                        "tituloSerie" => "Rev Esp Comun Salud"
                        "fecha" => "2015"
                        "volumen" => "6"
                        "paginaInicial" => "204"
                        "paginaFinal" => "212"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            15 => array:3 [
              "identificador" => "bib0080"
              "etiqueta" => "16"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "La intermediaci&#243;n cultural en Enfemer&#237;a&#46; II Jornadas Internacionales en educaci&#243;n y salud&#46; &#8220;Experiencias en educaci&#243;n y salud transcultural&#8221;"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:3 [
                            0 => "O&#46; Manzano Ramos"
                            1 => "S&#46;M&#46; Rubia Ortega"
                            2 => "G&#46; Figueredo Alonso"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:1 [
                      "Libro" => array:2 [
                        "fecha" => "2015"
                        "editorial" => "Universidad de Almer&#237;a"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            16 => array:3 [
              "identificador" => "bib0085"
              "etiqueta" => "17"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Competencia cultural y poblaci&#243;n inmigrante&#58; un reto cotidiano en nuestras consultas"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:2 [
                            0 => "R&#46;M&#46; Macipe Costa"
                            1 => "L&#46; Gimeno Feliu"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:1 [
                      "Revista" => array:5 [
                        "tituloSerie" => "Rev Pediatr Aten Primaria"
                        "fecha" => "2011"
                        "volumen" => "13"
                        "paginaInicial" => "299"
                        "paginaFinal" => "319"
                      ]
                    ]
                  ]
                ]
              ]
            ]
            17 => array:3 [
              "identificador" => "bib0090"
              "etiqueta" => "18"
              "referencia" => array:1 [
                0 => array:2 [
                  "contribucion" => array:1 [
                    0 => array:2 [
                      "titulo" => "Formaci&#243;n del personal sanitario en la comunicaci&#243;n con el paciente extranjero&#58; estrategias y recursos"
                      "autores" => array:1 [
                        0 => array:2 [
                          "etal" => false
                          "autores" => array:1 [
                            0 => "L&#46; Isasa"
                          ]
                        ]
                      ]
                    ]
                  ]
                  "host" => array:1 [
                    0 => array:1 [
                      "Revista" => array:5 [
                        "tituloSerie" => "Panace&#64;"
                        "fecha" => "2014"
                        "volumen" => "15"
                        "paginaInicial" => "243"
                        "paginaFinal" => "257"
                      ]
                    ]
                  ]
                ]
              ]
            ]
          ]
        ]
      ]
    ]
  ]
  "idiomaDefecto" => "en"
  "url" => "/15782190/0000011200000009/v1_202110091021/S1578219021002079/v1_202110091021/en/main.assets"
  "Apartado" => array:4 [
    "identificador" => "6152"
    "tipo" => "SECCION"
    "en" => array:2 [
      "titulo" => "Opinion Article"
      "idiomaDefecto" => true
    ]
    "idiomaDefecto" => "en"
  ]
  "PDF" => "https://static.elsevier.es/multimedia/15782190/0000011200000009/v1_202110091021/S1578219021002079/v1_202110091021/en/main.pdf?idApp=UINPBA000044&text.app=https://actasdermo.org/"
  "EPUB" => "https://multimedia.elsevier.es/PublicationsMultimediaV1/item/epub/S1578219021002079?idApp=UINPBA000044"
]
Share
Journal Information
Vol. 112. Issue 9.
Pages 779-780 (October 2021)
Vol. 112. Issue 9.
Pages 779-780 (October 2021)
Opinion Article
Open Access
Communicating With Migrant Patients: An Unsolved Problem?
La comunicación con el paciente migrante: ¿asignatura pendiente?
Visits
3457
R.M. Díaz-Díaza,
Corresponding author
rmaria.diaz@salud.madrid.org

Corresponding author.
, M.M. Alcalde Alonsob
a Sección de Dermatología, Hospital Universitario Infanta Sofía, San Sebastián de los Reyes, Madrid, Spain
b UGC de Dermatología Médico-Quirúrgica y Venereología, Complejo Hospitalario Torrecárdenas, Almería, Spain
This item has received

Under a Creative Commons license
Article information
Full Text
Bibliography
Download PDF
Statistics
Full Text

Although human communication is our main means of organizing a society, it also presents us with major problems today.1

Physician-to-patient communication is one of the most important skills health professionals must acquire during training,2,3 yet doctors have been shown to be very poor communicators.4

Net population growth in Spain in recent years has mainly been due to immigration, which has risen gradually to maintain a positive net migration rate (immigrants – emigrants). Meanwhile, the vegetative balance (between births and deaths) continues to be negative. The Spanish Statistical Office (Institute Nacional de Estadística) reported that as of January 1, 2020, 11.06% of residents were noncitizens. The proportion is notably higher in some areas.

One consequence is an increased demand for health care from patients from cultures other than Spain’s.5 A patient’s culture affects lifestyle, perception of disease, and what is expected and required of a health care system.6,7

It is important to remember that health care for migrants is not equivalent to medicine centered on rare parasitic and viral diseases. Rather, it is medical care for men and women who have left one health system behind without abandoning it entirely, migrants who have acquired a new system they do not yet understand; the 2 systems differ in how they express suffering and how they conceptualize disease, pain, death, and the medical act.8

When physician and patient fail to communicate, quality of care can be seriously harmed,9 making it difficult to comply with the principles of medical ethics.10

One study carried out in a Spanish primary care setting showed that although language is the first obstacle to overcome when communicating with migrant patients – and is one that often interferes with identifying symptoms – additional problems can be introduced by “mediators” (family, friends, neighbors, etc.)11 because of the varying notions of disease at work in different ethnic groups.12

For use in such contexts, the figure of “intercultural mediator” was developed. This figure belongs to the patient’s culture, is recognized as such, and is able to negotiate between the 2 cultures.13,14 We must not forget, however, that the mediator is a third party who may also potentially interpret and transmit information incorrectly.

Thus, we agree with other authors that language is not the sole problem in communication.15 Several others are in play. Some are patient-related. Examples are marginalization, an uncertain legal status, the migratory duel between cultures, lack of understanding of how the health system works, less continuity of care due to family or socioeconomic problems, and lower awareness of health campaigns carried out in a language different from the patient’s native one.

We also believe there are health care staff-related factors. Staff, who are under pressure from high caseloads, must make an extra effort with migrant patients in the short time that is available, sometimes making verbal communication more difficult and diminishing nonverbal communication. In this situation, patients can become victims of prejudice or disrespect if they are labeled “difficult.” The health caregiver may fail to perceive the feedback required to confirm whether professional and affective acts are effective or not.

A literal translation of what the patient explains seems to be inadequate for overcoming communication obstacles.6

One reason lies in the difficulty of establishing equivalents between languages, or failing to appreciate subtle differences in meaning whereby concepts can become lost in translation. Another lies in the additive effect of grammatical artifacts that occur when each of the interlocutors uses a language with structural differences, or when they communicate in a shared language they may speak and understand only imperfectly. Morphology and syntax that are transferred may then introduce confusion. An example is the statement/question “You haven’t been taking your tablets?” (¿No ha tomado las pastillas?) — to which an English speaker wishing to confirm that this negative construction is correct, would answer “no,” whereas the Spanish speaker would reply , and so there develops a situation in which “no” can convey “yes” (and vice versa) to a listener. In addition to telephone or in-person interpretation services and the previously mentioned intercultural mediators, graphic communication tools have been developed to depict concepts, accompanied by labels in different languages.16

Finally, we summarize some of the recommendations to bear in mind when communicating with migrant patients17,18:

  • 1

    Acquire knowledge of features of the patient’s culture (transcultural medicine).

  • 2

    Avoid obstacles such as interruptions, noise, parallel conversations, or the use of specialized terminology.

  • 3

    Facilitate communication: recognize the presence of the interpreter and maintain a triangular position with respect to him or her and the patient. Address the patient, speak slowly and clearly to express a concrete message, and reinforce the patient’s understanding.

  • 4

    Use multilingual pictograms and graphic aids in different languages.

  • 5

    Express empathy throughout the communication process.

Funding

This paper received no type of funding.

References
[1]
E. Hernández Sánchez, I. López Martínez.
La ruptura comunicativa en el ámbito de la Medicina.
Rev Invest Lingüíst, 6 (2003), pp. 29-42
[2]
M. Esteva, S. Cabrera, D. Reartínez, A. Díaz, S. March.
Percepción de las dificultades en la atención sanitaria al inmigrante económico en medicina de familia.
Aten Primaria, 37 (2006), pp. 154-159
[3]
A. Armas, S.B. Meyer, K.K. Corbett, A.R. Pearce.
Face-to-face communication between patients and family physicians in Canada: a scoping review.
[4]
M.L. Vázquez Navarrete, R. Terraza Núñez, I. Vargas Lorenzo, T. Lizana Alcazo.
Necesidades de los profesionales de salud en la atención a la población emigrante.
Gac Sanit, 23 (2009), pp. 396-402
[5]
D. Ly Pen.
Patologías prevalentes en pacientes de etnia china.
Medifam, 11 (2001), pp. 390-398
[6]
M. Figueroa-Saavedra.
Estrategias para superar las barreras idiomáticas entre el personal de salud-usuario de servicios de salud pública en España, Estados Unidos y México.
Comun Soc [online], (2009), pp. 149-175
[7]
J. McKesey, T.G. Berger, H.W. Lim, A.J. McMichael, A. Torres, A.G. Pandya.
Cultural competence for the 21st century dermatologist practicing in the United States.
J Am Acad Dermatol, 77 (2017), pp. 1159-1169
[8]
C. Fuertes, M.A. Martin Laso.
El inmigrante en la consulta de atención primaria.
An Sist Sanit Navr [online], 29 (2006), pp. 9-25
[9]
E. Mangrio, K. Sjögren Forss.
Refugees’ experiences of healthcare in the host country: a scoping review.
BMC Health Serv Res, 17 (2017),
[10]
Gràcia Solé L, Bou Mías C. Lenguas, inmigración y comunicación en los centros de salud. En: Beatriz Gallardo, Carlos Hernández y Verónica Moreno (Eds): Lingüística clínica y neuropsicología cognitiva. Actas del Primer Congreso Nacional de Lingüística Clínica. Vol 3. Lingüística interaccional en ámbitos de salud, coord. B. Gallardo y E. Serra. Valencia: Universitat, pp. 60–82. ISBN: 84-370-6576-3.
[11]
P. Bas-Sarmiento, M. Fernández-Gutiérrez, M.J. Albar-Marín, M. García-Ramírez.
Percepción y experiencias en el acceso y el uso de los servicios sanitarios en población inmigrante.
Gac Sanit, 29 (2015), pp. 244-251
[12]
M.P. Albares, I. belinchón.
La influencia en dermatología de las prácticas culturales de la población migrante.
Actas Dermosifiliogr, 103 (2012), pp. 849-852
[13]
A.J. González Jiménez, M.J. López-Martínez, R.M. Zapata Boluda, V.C. Cala, R. Dalouh.
Investigación educativa y salud transcultural en contextos multiculturales.
Ebook, Universidad de Almería, (2016),
[14]
R. Cerdán Reina.
Estudio comparativo del papel del intérprete en hospitales públicos y privados de la provincia de Alicante. Trabajo Fin de Grado.
[15]
P. Román- López, M.M. Palanca-Cruz, A. García-Vergara, F.J. Román-López, S. Rubio-Carrillo, A. Algarte-lópez.
Barreras comunicativas en la atención sanitaria a la población inmigrante.
Rev Esp Comun Salud, 6 (2015), pp. 204-212
[16]
O. Manzano Ramos, S.M. Rubia Ortega, G. Figueredo Alonso.
La intermediación cultural en Enfemería. II Jornadas Internacionales en educación y salud. “Experiencias en educación y salud transcultural”.
Universidad de Almería, (2015),
[17]
R.M. Macipe Costa, L. Gimeno Feliu.
Competencia cultural y población inmigrante: un reto cotidiano en nuestras consultas.
Rev Pediatr Aten Primaria, 13 (2011), pp. 299-319
[18]
L. Isasa.
Formación del personal sanitario en la comunicación con el paciente extranjero: estrategias y recursos.
Panace@, 15 (2014), pp. 243-257

Please cite this article as: Díaz-Díaz RM, Alcalde Alonso MM. La comunicación con el paciente migrante: ¿asignatura pendiente? Actas Dermosifiliogr. 2021;112:779–780.

Download PDF
Idiomas
Actas Dermo-Sifiliográficas
Article options
Tools
es en

¿Es usted profesional sanitario apto para prescribir o dispensar medicamentos?

Are you a health professional able to prescribe or dispense drugs?